Integrated Behavioral Health


Mercy Care believes in a holistic, person centered Medical Home.  An integrated model of recovery-oriented treatment for both the mind and body is offered to every patient served.  The services offered are accredited by the Commission on Accreditation for Rehabilitation Facilities (CARF).  In addition, Mercy Care currently maintains a Drug Abuse Treatment and Education Program license from the Department of Community Health.  The behavioral health staff have been trained in some of the latest innovative approaches to behavioral health treatment.     

All new medical patients are screened for concerns related to depression, anxiety, addiction and other behavioral health issues.  Patients experiencing behavioral health concerns are referred to a licensed clinician who is embedded within the primary care setting for further assessment, recommendations and referrals for appropriate care.  The behavioral health clinician works as a member of the overall primary care treatment team to provide the best integrated care possible.    


Counseling and Medication


Mercy Care patients can take full advantage of individual counseling and medication management, when needed. Additionally, health and behavior counseling targets behaviors and beliefs which impact the patients’ management of chronic health conditions and leads to overall improved outcomes and health of the patients served.

We also offer spiritual support through pastoral programs.

Substance Abuse


Patients concerned with alcohol and/or substance abuse or dependence are connected to a Certified Addiction Counselor (CAC) for a full assessment and connection to ongoing care. CACs offer addiction support groups and ongoing individual counseling. In addition, the team offers a peer level support and encouragement with the help of a Certified Addiction Recovery Empowerment Specialist (CARES).

Case Management

Patients experiencing homelessness and who are in need of more personalized support on their road to recovery can access case management services at the Mercy Care Decatur Street clinic location. Mercy Care’s case managers have a strong understanding of the resources within the community and are able to link individuals directly to those resources such as housing, behavioral health services, and financial resources. The assigned case manager will usually work with an individual for a period of 90 days or more while focusing on the goals of the individual and offering encouragement, support, and guidance along the way. Patients must be homeless, have a mental illness and not currently receiving mental health care, in order to be eligible for this service.

Peer Support

For patients needing more intensive services, Mercy Care offers a Peer Support program. Offered 5 days per week at our Mercy Care at City of Refuge location, patients have the opportunity to build life skills and healthy coping mechanisms to encourage an independent  and healthy lifestyle. Classes offer a wide array of options including QI Gong/Tai Chi, Journaling, Meditation, and Art Therapy.








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